An Executive Secretary (Executive Assistant) is a person who works as an administrative assistant for a top executive. This is generally not an entry-level secretarial position. Typically, this job will call for many years of experience as a secretary for predominantly high-ranking officials. The job duties of an executive secretary may extend those of a traditional secretary. Although experience may be a contributing factor, some employers may require professional education or qualification to obtain this position.
The Executive Secretarial Course is designed to emphasize various skills and abilities necessary to succeed as an administrator and assistant to top executives. Since the role of the Executive Secretary is so vast, it requires more skills, and therefore training, than a general secretary does.
The Module covers the following topics:
- What an Executive Secretary Is
- Types of Secretaries
- Reception Management: Phones and Visitors
- Time Management: Organization and Scheduling
- Travel Arrangements
- File System Management
- Computer Software (Word, Excel, PowerPoint, & Outlook) including Internet (Browsing & E-mailing)
- Correspondence: Communicative English including Personality Development & Interview facing Skill
- Business Etiquette
- Business English and Business Communication (Report Writing, Business Correspondence (email, chat, face-to-face), Letter Writing, Meetings and Inter-Departmental Communication
- Online Meetings and Conferences (Video and Web Conferencing, Screen-Sharing)
- Basic Principles of Management
- Introduction to Human Resource Management
- Introduction to Accounting
- Office Equipment
- Introduction to Customer Service
- Handling Difficult Situations
- Speed Typing in Computer
Who Should Attend?
This course is intended for anyone interested in having the fundamental skills and abilities to become an Executive Secretary/Executive Assistant.